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please help, not a customer and they way I am being messed about doesn't help,

I just want a payg sim to top up as and when needed, I do not want a bundle, my use is insufficient to pay a monthly fee, I have been on line and these chatbots are useless and when I ask to speak to a person I go around in circle, apologies for the rant but I have been trying to find out how to go about it for oven 1 hour,

all I want is a non bundle payg sim, can someone please help me, all help and advice appreciated

thank you andewhite, I will do that, I appreciate your help and advice

I don’t think that’s possible to do online, @Harry Connell. 

The iD Mobile website forces selection of a bundle, which appears to be how many of the UK mobile network operators promote PAYG nowadays. 

Perhaps the iD telesales can send you a PAYG without a bundle - speak to them on 020 7139 1397.

 

Hi @Harry Connell,

Welcome to the Community!

You’ll need to purchase a bundle the first time.

After this you can top-up or purchase another bundle.

 

Kash

 

Hi @Harry Connell 

 

No worries, let us know if you need anything else.

 

Tom

thank you one and all for your help and advice, wife and myself have joined, both on the 90 days for £10, still more than I will use but looks like the best option, once again many thanks, I appreciate your help and advice

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