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PAYG Sim expired before 90 / 365 Days

  • 12 March 2021
  • 3 replies
  • 152 views
S

Morning

I’ve inadvertently left a PAYG for more than 90 days without using it. Is that number now retrievable? Happy to top up, but can’t figure out how if the Sim is inactive

 

thanks in advance

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Best answer by Michelle 12 March 2021, 15:44

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3 replies

Michelle
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Userlevel 5
Badge +8

Hello @sossidge 

 

When you place the SIM in a phone are there any bars of signal?

 

Michelle 

iD Mobile 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S

‘fraid not….

I’m happy to pay again, but have an old iphone linked to the phone number so could do with reviving it if possible somehow?

 

cheers

Michelle
Rank
Userlevel 5
Badge +8

Hi @sossidge 

 

We’ll send you a private message on here so that we can verify your details and raise a request with our Technical Team to see if it is possible to reactivate your number. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

iD Mobile 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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