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phone capped when im on pay as u go bundle

  • 3 April 2022
  • 1 reply
  • 21 views

Hi I'm pay as u go and paid a 20 pounds bundle which is unlimited everything.. cant use my phone as it says it's capped... Never done this before need help asap had no phone for 4 days now and I'm annoyed this has happened


1 reply

Userlevel 6
Badge +6

Hi @dawniejojo1769, it sounds like the credit hasn’t applied properly. I’d recommend contacting the Live Chat team for help with this.

 

Thank you,

Rory

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