Your website will not let me buy a new bundle with my Canadian credit card. Why?
Best answer by andewhite
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your system will not accept my credit card
Userlevel 8
+9
It might be because the card holder address, and the address for the iD account (for the bundle) do not match.Â
I’m Canadian, and your system won’t accept a Canadian address
 I originally used my brother in law’s home address, but he has since died and, as you can imagine, I can’t use his credit card.Â
Â
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Userlevel 8
+9
Well I’m not an iD employee, but iD Mobile are UK based company.
iD customers would normally have a UK postal address.
As you’ve discovered, I don’t think iD Mobile’s systems will accept an overseas address, but I could well be wrong.
Good luckÂ
Userlevel 7
+10
Hello
Banks have tightened security checks and now check against the billing address on the iD account.
This needs to be paid using a card registered to the same billing address as the iD account.
Mohammed
Â
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