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Can I purchase additional SIMS for my children?

  • 22 August 2018
  • 3 replies
  • 413 views

Would it be possible for me to buy 2 more pay monthly sims for my daughters, I currently have one active line ?
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Best answer by Mohammed 27 August 2018, 15:04

Hey @birdieboy1978,

You can have a total of 2 SIMs per account holder at any given time.

A different account holder would need to order the additional SIM for this to be accepted.

Mohammed
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Userlevel 7
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Hey @birdieboy1978,

You can have a total of 2 SIMs per account holder at any given time.

A different account holder would need to order the additional SIM for this to be accepted.

Mohammed

Hi 

I have a sim for my son under the same email address as my own.  He can now no longer access the app dashboard, can you help please?

Thanks in advance 

Iain

Userlevel 7
Badge +9

Hello Iain,

 

Do you mean that they both use the same contact email address?

Two accounts cannot be linked with the same username log-in email.

 

Was he previously able to access the account normally?

Mohammed

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