Best answer by Mohammed
View originalCan I purchase additional SIMS for my children?
Hello Iain,
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Do you mean that they both use the same contact email address?
Two accounts cannot be linked with the same username log-in email.
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Was he previously able to access the account normally?
Mohammed
I’m moving from a Tesco mobile family account to ID Mobile because of the cost saving. However it is not possible to register families with more than two children U18.
The options are:
- One parent register for two phone numbers - limits max family size to 4 people if children are under 18.
- Lie about your children’s ages.Â
I guess ID Mobile want the business and they understand that some families are larger than 4 family members. Please don’t ignore the problem and do something to solve it.
Hi
Welcome to the Community and thanks for your feedback.
It is something that is being looked into but we don’t have a timescale for when it will be implemented.
At the moment you’ll need to register all accounts separately with different email addresses.
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Kash
You can have a total of 2 SIMs per account holder at any given time.
A different account holder would need to order the additional SIM for this to be accepted.
Mohammed
can I have one bank account paying for all 5 sims id like on a monthly contract , for my family members all with different emails and would be from my bussenees account ?
Â
can I have one bank account paying for all 5 sims id like on a monthly contract , for my family members all with different emails and would be from my bussenees account ?
Â
Nope!
Hi
Â
Thank you,
Rory
HiÂ
I have a sim for my son under the same email address as my own. He can now no longer access the app dashboard, can you help please?
Thanks in advanceÂ
Iain
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