Hi, I want to change my phone number. I still am in contract but want to change my number, as a matter of urgency. Can somebody please get back to me!?
HiÂ
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
Yh hi I need to change my phone number ASAP can anyone help
HiÂ
Welcome to iD Community.
A Number Change and carries a charge of £25.00. If you have a Crime Reference number and changing numbers due to this, we can waive the charge.Â
Please contact our Live Chat team who are able to assist with account related support.
Once you land on this page, scroll down to see the Live Chat section.Â
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Unfortunately, we’re currently working on reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as ‘available’.
If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thanks,
Pearl
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