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changing plan and contract

  • 6 October 2018
  • 1 reply
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Dickross
Hi I'm looking to change my plan. Will that also extend my contract?

Thank you,

Richard
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Best answer by Jade 8 October 2018, 15:21

Hi @Dickross,



this would depend on whether you are looking to just make a change to your tariff, or upgrade your plan.



A change to your tariff would not extend your contract.

Processing an upgrade, would mean a new contract term.



You can change your tariff, or upgrade via your iD Mobile app.



I hope this helps 🙂



Jade
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Jade
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Hi @Dickross,

this would depend on whether you are looking to just make a change to your tariff, or upgrade your plan.

A change to your tariff would not extend your contract.
Processing an upgrade, would mean a new contract term.

You can change your tariff, or upgrade via your iD Mobile app.

I hope this helps 🙂

Jade

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