Question

Denied upgrade

  • 7 May 2020
  • 1 reply
  • 26 views

IM  due an upgrade...my phone as of yesterday wont charge so perfect time to upgrade....went through all necessary bits to get my new phone...woke up this morning to an email saying I've been denied upgrade???? 

I have2% battery on my phone n desperately need a new phone...ordered a new 1 tday...hope it goes through else its bye bye ID…

Any ideas on what to do?


1 reply

Userlevel 6
Badge +10

Hi @Kazack69,

Were you given any further information on what the cause was for the denied upgrade? If not, please get in touch with us here and we can take a further look.

Ryan

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Why iD Mobile?