ending my id plan

  • 21 April 2020
  • 1 reply

I would like to leave id mobile and end my plan as i am switching networks. i would like to keep my number and have already requested a PAC and sent it to a new network in order to keep this number but i could not end my plan and need help doing so.

1 reply

Userlevel 8
Badge +9

Hey @stellaisabelle 


If you got your PAC Code send to another network your iD Mobile plan will end automatically as soon as the PAC Code will be used by new provider to transfer your number. When you use PAC Code to switch network there is nothing else for you to do to end your plan. As soon as your number will be transferred across your iD Mobile sim will stop working and final bill will be produced to be paid by your next direct debit. 


Kind Regards