Recently was eligible for an upgrade to my contract.
Went through the process of sending a 1p bill to my account but have yet to receive any confirmation of the upgrade or the bill being accepted or going through. (was over 1hr ago)
After the payment, the web page redirected me to an empty basket instead of a confirmation of payment.
I am not sure if more time is needed on this being processed or if something has gone wrong.
Please advise me on this.