Question

Phone data upgrade

  • 2 July 2020
  • 1 reply
  • 38 views

Hello I D

I am using all my data. And I used my phone to upgrade to add data, I have been sent a new sim card with a new number. I want to have the extra data on the original number <removed>

 Can you please cancel the new sim and apply it to my original number.

 

Regards David Fletcher


1 reply

Userlevel 4
Badge +10

Hi @dflet1956 

We’ll need to contact you privately to get some information from you so that we can cancel that new second line you’ve bought in error (instead of an upgrade on your existing plan).

If you could check your Private Messages, we’ll be happy to help further there.

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