I've upgraded my plan, they are sending me a new sim, do I need to activate the new sim, are will my old sim automatically adjust to the new plan, I won't be paying for two separate sims will i
Hi there
In most cases you should be able to continue with the old SIM just fine, the tariff should automatically update on there.
Once you have the new SIM you would have the choice to activate that one using the iD Mobile App.
Â
You would only be paying for two separate SIM’s if you have simply purchased a brand new SIM-only plan from our website.
Let us know if you’re unsure of anything.
Can you please help!
I'm wanting to upgrade, I'm sim only, but if I click now to upgrade will I then have two different sims running, ie will I be paying twice?
or does the new upgrade cancel out the one I'm currently on?
Also I've changed phones from Android to iPhone, so will the upgrade still be applicable?
Many thanksÂ
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more