Hey all I've been trying to change my price plan but when I try and change it... It says I have to have a direct debt setup which I don't I normally pay my bill manually every month any ideas...
Trying to change my price plan
Userlevel 3
Userlevel 4
+10
Hey there
Sorry we didn’t catch this one sooner.
Are you looking at the Plan Change option in the iD Mobile App?
You may be able to add a Direct Debit, then do any change you’d like, then cancel the Direct Debit.
A Direct Debit payment wouldn’t usually come out until 14 days after setting a Direct Debit up, so you should face no charge for temporarily putting one on.
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