I was with ID and i have a sim only monthly contract. I have no access to my old phone and sim and have just upgraded to a contract phone with ID. Will my old monthly contract automatically be cancelled or is there something i need to do? I want a new number too.
Best answer by Gregor
If you order an upgrade on your old number then you will receive new sim card with the same number and when you insert that sim into your phone your old sim will automatically stop working but your number and direct debit date and account will stay the same. If would you like new number then its better if you cancel upgrade while you are on cooling of period and order your phone as a new deal.