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adding secondary device?

  • 16 July 2024
  • 3 replies
  • 126 views

I am just wondering if its possible to add a second device to my existing contract? Want to switch my work phone over to id mobile. Thankyou. 

3 replies

Matthew T
Rank
Userlevel 7
Badge +6

Hey @Woolgar442,

That shouldn’t be an issue, you’ll need a PAC from the provider of your work phone. Then you can keep your Work Phone number and purchase any new Pay Monthly phone plan or SIM Only deal.

Thanks.

iD Community Manager
W
Rank
Userlevel 1

I already have a contract out with Id Mobile, that being my personal phone. I am looking to have my work phone on Id Mobile too. But ideally keeping them on the same contract and paying one sum each month rather then pay 2 separate bills each month? Does that make sense?

Matthew T
Rank
Userlevel 7
Badge +6

Unfortunately @Woolgar442, you won’t be able to have a single direct debit. You’ll have to take out a new SIM contract. However, you can change the dates of either contract anytime in the iD Mobile app, so you can have them come out on the same date, but it’ll show as two separate Direct Debits on your Bank Statements.

Thanks.

iD Community Manager

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