Hi,
Today I activated my ID Sim and have been notified that I have used up my £5 cap already! It says that I have been sending MMS but I haven’t sent any images or emojis. I did send a group text to 6 people to give them my new number, but this didn't even send, hence the confusion.
There is no way to email / call ID so it is really difficult to find a solution, confused as to how to query this??
Sian 
(hope I didn’t get charged for that … 
)
Hello
The group message might have triggered this as some phones convert this to MMS, It may have sent a few of the texts but not all.
Another thing that can be a trigger is if a long SMS message was sent and the phone converted this to an MMS.
We can check the recent usage and provide any time-stamps if required?
Let us know if you want and we’ll send you a PM and can pick this up here.
Mohammed
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