I read in here that as long as your plan is going up in cost, it's okay then 30 days and it's SIM only, increasing the data limit is ok and simple.
When I follow the steps and click on ”Change plan” it says there aren't any plans available at the moment.
Why can't I upgrade?
I'm currently on a 30Gb monthly and want to upgrade to unlimited.
Are you currently on a 1-month rolling plan, or have you signed-up for a 12-month / 24-month minimum term contract,
As far as I know, it's a 12 month plan, but it doesn't say so anywhere in the app
The iD telephone sales team may be able to assist changing / upgrading during your 12-month minimum term,
Contact iD sales on 020 7139 1397, between 9am - 6pm.
Hey there
Were you able to call the Sales team and have your issue resolved?
Thank you,
Tyler
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
