I found that you can't switch from ID Mobile to a better deal on ID Mobile for new customers. You can get the SIM but then you can't get the PAC code to work and keep your number. It may be OK if you're happy to use the new number, or maybe move to someone else first, then back again.
Okay @wideawakewesley, if you don’t upgrade in an iD approved manner, your number can’t be moved from your old SIM to your new SIM.
So presumably, as I’m on a rolling contract, I could switch to another provider using my PAC code to transfer my number over, then switch back to ID mobile and do the same thing, effectively appearing as a new customer?
Yes, should work. It's often what people do.
Hey there @wideawakewesley, welcome to Community!
As you’ve mentioned here, and with the help of @andewhite & @Schrodingerscat, you wouldn’t be able to buy a completely new plan and transfer your phone number over to it I’m afraid, it’d need to be a direct upgrade to keep your number.
However, you can do what is known as a triangle port as you’ve mentioned in your most recent comment. Please let us know if you need instructions on how to do this.
Thanks,
Tyler