Today I spent four hours in Curry’s attempting to buy a phone. I am told your company has declined me without giving any reason or ways to fix it. Please contact me as soon as possible to resolve this as I am not happy.
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See https://www.idmobile.co.uk/help-and-advice/credit-checks-explained,
Perhaps there’ll be some clues about this situation.
Hi
Sorry to hear this, if you’ve been declined a credit check, there wouldn’t be any information we can give beyond a yes or no.
Tom
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