Question

DD set but cant chamge plan

  • 28 June 2024
  • 1 reply
  • 9 views

I changed the DD over to my sons details a few weeks ago however it didn’t take payment! I paid the outstanding balance and then set up the DD again. I want to look at new plans and it won’t let me! Help!


1 reply

Userlevel 4
Badge +6

Hi there @Cheryl12, welcome to Community!

 

If you’re unable to view plans via the iD Mobile app/website, please call our sales team on 02071391397 for further assistance.

 

Thank you,

Tyler

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