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how can i contact ID to change my plan to a lower one? i have tried various avenues but to no avail.!

  • 30 June 2024
  • 1 reply
  • 39 views

i have tried the app , online but cannot change to a cheaper plan. I have had emails inviting me to change, but the app says no!! The instructions on here are not matched to the details on the app, or online account.

i am thinking just cancel my sim and buy another one ?

1 reply

Userlevel 7
Badge +6

Morning @Sue C.

Sorry for the delay in getting back to you. Please contact our Sales Team: 0800 049 0250

Thanks.

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