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refund for incorrect charge and renew plan

  • 17 June 2024
  • 2 replies
  • 25 views

I have been incorrectly charged extra

New app is confusing

I need to renew my plan now

2 replies

Me too 😡

Userlevel 8
Badge +7

Hi @Deividas77@Amina Huseynli,

Welcome to the Community!

Can you advise what you have been charged for?

You can check your bill for a breakdown of the charges and the services you were charged for.

If you wish to prevent extra charges, you can set the cap on the account to £0.

 

Kash

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