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Delivered Cancelled order

  • 13 November 2020
  • 1 reply
  • 56 views
T
Rank
Userlevel 1

I cancelled my order as it was out of stock and could not be delivered on time. You still processed my order after the cancellation and delivery was accepted by a friend not knowing what it was. I realised by recieving email. I am not available to return the order now as I am out of country. 

Chat service has not been of any help and after spending 5 hrs with them I am still frustrated with no solutions. I have also raised complaint but no response till now. I am worried as I have already been charged. 

 

 

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Best answer by Mohammed 18 November 2020, 16:29

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Mohammed
Rank
Userlevel 7
Badge +10

Hello @Tarun,

We’ll need to look into how this has ocurred as a cancelled order should not have been sent out to you.

I’ll send you a PM so we can look into this.

 

Mohammed

 

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