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Making an international call to USA

  • 23 January 2023
  • 2 replies
  • 375 views

I am unable to make international calls. I have a message which says you have reached your capped limit. How can I pay for an international call as I know I have unlimited calls in UK but not internationally. 

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Best answer by andewhite 23 January 2023, 14:56

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Userlevel 8
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Sounds like your account’s billing cap is set to £0.

Try increasing the billing cap for your iD My Account @Loraine Wardlaw.

Calls to the US are charged at 6p per minute (to mobiles and landlines), and not included in your plan’s allowance.

Userlevel 7
Badge +10

Sounds like your account’s billing cap is set to £0.

Try increasing the billing cap for your iD My Account @Loraine Wardlaw.

Calls to the US are charged at 6p per minute (to mobiles and landlines), and not included in your plan’s allowance.

I am unable to make international calls. I have a message which says you have reached your capped limit. How can I pay for an international call as I know I have unlimited calls in UK but not internationally. 

Hey @Loraine Wardlaw,

As @andewhite mentioned, if you increase your spending cap limit, it will allow you to make the chargeable usage.

Mohammed

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