Question

over priced data

  • 7 June 2023
  • 5 replies
  • 62 views

Last month i was on holiday so i can understand the £65 phone bill but its the same again this month. ? My bill should only be £20 a month


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5 replies

Userlevel 8
Badge +6

Log in to your online account and read the bill. It will tell you what the additional charges are for there.

Userlevel 7
Badge +4

Hi @Kazcross1 

 

Have you double checked the bill that’s been emailed to you or available to check in the iD Mobile app/website while logged in?

 

Tom

Im very puzzled as to why my bill is over £60 again this month? I can understand it last month as i was in eygypt, but again this month, my daya was rolled over and i havent hardly used any of it

Userlevel 8
Badge +6

 

Userlevel 7
Badge +10

Hey @Kazcross1,

I’ve merged your topics together.

Have you logged into the iD app/account and viewed your latest bill? You should find a full breakdown there.

Mohammed

Why iD Mobile?