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Safe search

  • 5 June 2024
  • 7 replies
  • 527 views

Safe search is blocking my browsing but only when using my phone data. It’s fine when I use WiFi. I can’t change the settings in Google as it says someone else is an administrator. It’s only happened since my switch to iD

Morning @Bowmonster,

Have you switched off the Adult Content Filter in the iD Mobile app?

Plan → Manage iD Services → Toggle Adult Content Filter to OFF.

Thanks.

Adult content is on

 

Try switching it off @Bowmonster, wait 10 minutes and search results should be unblocked. Thanks.

Ok, thanks 👍

Hi @Bowmonster,

Welcome to the Community!

It looks like your query is resolved.

If you still experience any issues, please get back to us here and we would be happy to help.

 

Kash

Which toggle is on and which toggle is off? Blue/Grey

Hey there @MJoyner79, blue will mean it’s turned on, grey will mean it’s turned off.

 

Thanks,

Tyler

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