Hi, I am struggling with accessing the app after the app change and am currently abroad. I am using an eSIM and just wanted to check it was working and not costing me anything on my data but can’t check.
struggling to access account
Userlevel 8
+6
Hi
Have you registered to the iD Mobile app/website?
Where are you roaming?
Tom
I’m struggling to access id mobile app
I can’t sing in my mobile id app
And for some reason my direct debit payment for id mobile is already cancelled I would like to set up direct debit payment again please
Userlevel 8
+6
Hi
Sorry to hear this, do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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