Replies posted by james12345689

5 Replies

B
Civilian
BTripzCivilian
asked in Your iD Mobile Account & App

Add account to Mobile app

it isn't currently possible to do that. I wish there was a feature to do this though. I think id mobile should work on this feature.

6
Mohsin
iD Mobile Employee
3 years ago
dariakama
dariakama
asked in Community Archive

Mobile Number

To what I have read it appears that you do not know your number. I recently ordered a sim only deal and in my package was a receipt for my order which had my number on it. I also received an email welcoming me to id and at the bottom was my number. If you can not find your receipt or you can not see the email, try giving someone a call with your id sim. Your number should appear in their logs where you have called them. Additionally here is the contact page for id. I believe they have a Facebook and twitter page. If you still experience issues after trying the above or have any other queries please feel free to message me by hovering over my logo. [url=https://www.idmobile.co.uk/help-and-advice/contact-us]contact page[/url]

3
Chloe
iD Mobile Employee
5 years ago
N
Civilian
nigelparker6Civilian
asked in Community Archive

3G is not working

[url=https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker?_ga=2.149146677.2087106177.1529150350-246575540.1528214160]Coverage checker[/url] [url=https://www.idmobile.co.uk/help-and-advice/approved-handsets]Approved handsets[/url] [url=https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool]Phone settings [/url] When you joined id did you check your coverage on the website by entering your postcode? Could also be your handset is not supported by id. also your phone settings may need to be changed i have attached links to help you. If you need anymore help please feel free to pm me.

5
Chloe
iD Mobile Employee
5 years ago
LIZ42
Newbie
LIZ42Newbie
asked in Community Archive

Help with Billing Information

you can view this information on your bill. [url=https://www.idmobile.co.uk/help-and-advice/understanding-my-bill]click here for sample bill. [/url] I have attached a link above which will take you to the id mobile website. Make sure you check out both pages of this sample bill. I hope that this information helps you.

5
LIZ42
Newbie
5 years ago
A
AdamLines
asked in Community Archive

Can the Direct Debit date be changed?

unfortunately ID to not currently have this feature

4
Gregor
Newbie
5 years ago
Terms & Conditions
Why iD Mobile?