Replies posted by kennif

3 Replies

K
Newbie
kennifNewbie
asked in Announcements.

Ported in number not changed on system

Problem is now fixed Many thanks to you Mohammed and the guys on the Tech team.  

5
K
Newbie
4 years ago
K
Newbie
kennifNewbie
asked in Announcements.

Ported in number not changed on system

Thanks Mohammed. Email sent.  

5
K
Newbie
4 years ago
K
Newbie
kennifNewbie
asked in Announcements.

Ported in number not changed on system

Hello, Thanks for replying. Yes, the number showing in the ID app and account is the original number I was given when I first signed up and not the one I ported in and am currently using. Yes I am logging in with correct account (I only have one) and the usage on my actual number is correctly shown on the account. Everything is working as it should except for the wrong number showing in the app and account which is preventing me from upgrading my plan. Many thanks.  

5
K
Newbie
4 years ago
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