Replies posted by Yoyo42

3 Replies

Y
Newbie
Yoyo42Newbie
asked in Your iD Mobile Account & App.

Cannot log in, cannot reregister, cannot pay.

Hi, it looks like it’s OK now - the Direct Debit is showing as being taken on 8th of each month now, and it shows up as paid for the initial payment.I changed my password in the app then I could get into the website with that without needing a code, so I think I’m good now. 

3
Mohammed
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive.

*Updated 10:15 pm* - Customer Notice: Important info about iD Mobile's servicesNews

Well I've just managed to sign up and log in as a new customer (perfect timing!) so it must be improving. Do I dare submit a PAC to get my old number ported though.... Hi just wondering if you managed to put you pac code through as it wont work for me. Try now Geoff, mine just worked!!  Yes, I finally got my PAC submitted last night and it transferred successfully around lunchtime today.

1039460
Will
iD Mobile Employee
2 years ago
Emil
iD Mobile Employee
EmiliD Mobile Employee
published in Community Archive.

*Updated 10:15 pm* - Customer Notice: Important info about iD Mobile's servicesNews

Well I've just managed to sign up and log in as a new customer (perfect timing!) so it must be improving.Do I dare submit a PAC to get my old number ported though....

1039460
Will
iD Mobile Employee
2 years ago
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