Topics started by Bartle45

2 Topics

B
Newbie
Bartle45Newbie
asked in Ask a question.

Plan Change

I have a plan with This is £6 for 4gb of data. I have applied for a new plan of £6 for 8bg data. I assumed there would just be a change of plan but I have been sent a new SIM card with a new phone number. I wish to retain my existing phone number but cannot get a PAC. How can I just change to the new plan with my existing number please.

6
Tom
iD Mobile Employee
2 months ago
B
Newbie
Bartle45Newbie
asked in Community Archive

I'm having issues Roaming?

While on holiday in Madeira recently I could not access the internet on my mobile phone except through Wifi. Roaming and International are switched on in my account and on my phone Aeroplane mode was switched off and data roaming was switched on. How can I access internet when abroad in future. Thanks [EDIT: Topic Title changed to provide more information]

15
Mohammed
iD Mobile Employee
5 years ago
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