Topics started by soldave

1 Topic

S
Civilian
soldaveCivilian
asked in Community Archive

PAC code provided is invalid

Hi there. Am hoping you can help me. I requested a PAC code after transferring my number to iD but then realising the signal is not good in my area. However, the PAC code I have received (with the prefix TEL) is invalid according to my new provider. Also, I requested the PAC code on May 8, but was told in the PAC text message I received that it expired on May 5, so I’m thinking maybe the previous PAC code has been sent to me.Could you please arrange for me to be sent a new and valid PAC code? I will try to access the Live Chat tomorrow morning but wanted to post on here in case I can’t get through. If this is resolved through chat then I’ll post up on here accordingly.Many thanks in advance

18
Mohammed
iD Mobile Employee
2 years ago
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