Topics started by AndyX2Pro

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A
Rookie
AndyX2ProRookie
asked in Device & Phone Support

5G on Oppo Find X2 Pro

Hi, I saw this discussion but am still not clear.  My phone, the Oppo Find X2 Pro, is 5G compatible but not listed in the iD 5G handsets.  When I signed up with iD I checked and was told that compatible handsets would get 5G.  So far I have never seen the 5G symbol appear, and 5G is not listed under Preferred network type in the phone settings.  Before I pick this up with Oppo, can anyone confirm whether they are getting 5G from iD on the Oppo Find X2 Pro, whether the SIM/network drives the 5G option availability in the phone settings, or should it be there anyway, and it is missing because of a phone issue?  Thanks

15
Mohammed
iD Mobile Employee
2 years ago
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