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Unable to call out or receive calls in on 4G. Same problem yesterday. Can use WhatsApp. Help iD this is not good enough.

Whereabouts is this happening, @cjcox

Is the iD 3G network service switched OFF in your area?

What make and model handset are you using with your iD SIM? 


Barnet EN5 4LR Moto G5 


Thank @cjcox, looks like iD Mobile have switched OFF their 3G network service in your area.

Your device doesn’t seem to be supported by iD Mobile for 4G VoLTE calls on their network, sorry.

https://www.idmobile.co.uk/help-and-advice/approved-handsets

This iD online article might help.


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