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changing plan

  • 30 December 2022
  • 1 reply
  • 157 views
Nathan Grant
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My contract has expired, so I am due an upgrade.

I don't like any of the plans or phones offered as an upgrade.

If I purchased a different plan outside of upgrades offers, can I keep my existing number? 

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Best answer by Tom 30 December 2022, 15:05

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Tom
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Hi @Nathan Grant 

 

You wouldn’t be able to transfer a number from an existing iD Mobile contract to a new one, you’d need to upgrade the plan to keep the same number, a new contract would issue a new number.

 

If you aren’t seeing anything on the site catching your eye I’d recommend contacting the sales team on 0207 1391 397.

 

Tom

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