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Expiry of plan

  • 27 May 2018
  • 1 reply
  • 205 views

Userlevel 1
I currently have a plan of £5 pm, 2.25GB of 4G Data, 250 mins, 5000 texts.

I know this deal has expired for new customers. Will my plan keep rolling to the next month? Will it keep rolling until the day I terminate the contract? Or will I be forced to upgrade to a new plan?
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Best answer by Mohammed 28 May 2018, 14:53

Hello @reww23,



Welcome to the iD Community!



So this is a 30-day rolling SIM-only plan.



If you ever wanted to cancel, you'd simply be required to give us 30-days notice.

That's all that means.



The tariff you've chosen, you will remain on. You don't need to re-upgrade every month etc.



If later on you decided you wanted to change your plan, you can do this from within the iD App/MyiD.



Other than that, it'll continue to roll on until you decided to change/cancel this.



Hope this answers your question.



Mohammed
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Userlevel 7
Badge +9
Hello @reww23,

Welcome to the iD Community!

So this is a 30-day rolling SIM-only plan.

If you ever wanted to cancel, you'd simply be required to give us 30-days notice.
That's all that means.

The tariff you've chosen, you will remain on. You don't need to re-upgrade every month etc.

If later on you decided you wanted to change your plan, you can do this from within the iD App/MyiD.

Other than that, it'll continue to roll on until you decided to change/cancel this.

Hope this answers your question.

Mohammed

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