how do i get a new plan

Hi @Kathleen Mason 

I’ve moved your post to it’s own topic.

If you’re looking to purchase an all new plan with a new number (or bringing a number from another network) we’d recommend the below link.

https://www.idmobile.co.uk/shop/phones/pay-monthly

If you’re looking to upgrade we’d recommend the following;

https://www.idmobile.co.uk/upgrades

Tom