Question

i have found a cheaper package through a third party but want to keep my number

  • 31 January 2021
  • 1 reply
  • 36 views
C
Rank

Hi I want to cancel my plan, but I do want to stay with iD. This is not as simple as it sounds though, as the contract I want to take out gives me 5gb more data for the same price, if I use a third party to sign up. 

 

So my question is, can I cancel my current plan and keep my still? How? PAC is for alternative networks which doesn't apply.

 

 

 

 

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1 reply

Ryan
Rank
Userlevel 6
Badge +10

Hi @Cagsy86,

Unfortunately we cannot move a phone number from one iD Mobile account to another.

Are you looking to change to a different SIM-only plan or have you found a cheaper handset plan? We might be able to help with changing your plan if it is a SIM-only one.

Ryan

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