I have received an upgrade handset today with no new sim card and I have put my old one in and it is saying it is not connected to a network please help, getting very frustrated
Best answer by WelshPaul
View originalI have received an upgrade handset today with no new sim card and I have put my old one in and it is saying it is not connected to a network please help, getting very frustrated
Best answer by WelshPaul
View originalHey
If you’ve got the SIM Card now, you can head to https://www.idmobile.co.uk/help-and-advice/your-sim-card to activate this.
Mohammed
Odd, when upgrading you normally continue to use your existing SIM. 🤔
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