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sim only deal

  • 13 November 2022
  • 7 replies
  • 196 views
Dannyboy37
Rank
Userlevel 1

Hey 

 

I am at the end of my contact and I am looking to change to sim only deal. How do go about doing this?

 

There is a sim only deal at £12 per month rolling contract does this mean I could change it at any time? 
 

I am looking to do this straight away so please can you get back to me with more information.

 

Thanks 

 

Dan

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Best answer by andewhite 15 November 2022, 21:09

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7 replies

andewhite
Rank
Userlevel 8
Badge +9

Just login to your My iD Account online (or the iD app), and while you’re logged-in have a look at the change plan options shown in your iD account.

Good luck @Dannyboy37. 

Dannyboy37
Rank
Userlevel 1

Ok does it change straight over? 

andewhite
Rank
Userlevel 8
Badge +9

Ok does it change straight over? 

The forum change plan FAQ says “Your new plan will be active within 30 minutes.”

Good luck @Dannyboy37. 

Dannyboy37
Rank
Userlevel 1

Do I need to put in the new SIM card or just keep the old one that’s in my phone as it seems things have changed over without me putting in the new SIM card. Is this correct?

 

Thanks

 

Dan

andewhite
Rank
Userlevel 8
Badge +9

Carry on with your existing SIM @Dannyboy37 and keep your new SIM in a safe place.

New SIM is blank (inactive), which iD only send in case the existing SIM doesn’t fit in the phone you plan to use with your changed iD contract.

Good luck @Dannyboy37
🍀 

Dannyboy37
Rank
Userlevel 1

That’s great 

 

thanks for your help @andewhite 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Dannyboy37,

@andewhite  has resolved this it seems but if you do have any further questions or need help, let us know here.

Mohammed

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