Solved

Switching to Sim Only with iD Mobile v. Upgrade and keeping my existing Phone Number.

  • 28 July 2023
  • 3 replies
  • 819 views
Joe Ali
Rank
Userlevel 1

My Upgrade is due on 10 August and my contract expires on Oct 10th.  Can I switch to an iD Sim Only on 10th Aug?

icon

Best answer by Mohammed 30 July 2023, 13:07

View original
This topic has been closed for comments

3 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Joe Ali,

You can upgrade in the last 30-days of your contract to a SIM only plan.

Just log into the iD app/account

Click My Account then Upgrade

Find SIM only and select the plan you want.

Please make sure you are not submitting a credit check or being asked for address history, nor setting up a new Direct Debit during the checkout process.

If you are being asked this, you will have gone onto a new contract by clicking onto the wrong link somewhere.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Joe Ali
Rank
Userlevel 1

Most Helpful.

Kash
Rank
Userlevel 7
Badge +7

@Joe Ali,

If you require further assistance or information, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?