Hi, need help upgrading one of my phones, could someone please contact me on REMOVED. Thank you
Anthony Tebbutt
Userlevel 7
+10
Hello
I’ve removed your mobile number as this is a public forum.
Can you advise what help you needed with upgrading? Happy to guide you through it.
Step 1: Log into the iD app/account for the number you want to upgrade
Step 2: Click My Account
Step 3: Click: Upgrade or Check if I can upgrade now
Step 4: Depending on if you're eligible or not, you’ll either see the upgrade date or be shown options for upgrading
Step 5: If eligible, simply click the handset, select the plan or click SIM-only and select the SIM-only plan you want to switch to and complete the order.
Let me know if this answers your question or if you still need help.
Mohammed
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