I want to upgrade from sim only to a monthly plan
I would like the iPhone 14 pro (not max)
That phone does not appear in my upgrade options.
i spent a long time on Live Chat yesterday. In the end the CS said it wasn’t showing up as the phone isn’t in stock.
When I check on the pay monthly section of the id website the phone is marked as IN STOCK.
I’m confused.
I don’t want to have to switch providers.
Can I ask for clarification please?
Your help greatly appreciated.
Thanks, David
Best answer by Tom
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