I get a upgrade on Monday but I pay 24.63 now but I what the iPhone 12 but it is 36.99 will it be ok
Best answer by Mohammed
View originalI get a upgrade on Monday but I pay 24.63 now but I what the iPhone 12 but it is 36.99 will it be ok
Best answer by Mohammed
View originalHello
First you need to log into your iD app/account once you are eligible to upgrade.
Click on My Account when logged in
Then scroll down till you see “Upgrade”
Select this and then find the phone and deal you want to upgrade to.
Remember, this is the only way to upgrade. If you just visit the website and browse phones normally that’s a new contract and will be a new number, new credit check etc and we can’t keep the number this way.
The price of the plan shouldn’t matter as long as you’re eligible to upgrade to it.
We’ll simply work out a pro-rata bill for you which re-calculates the bill based on the date you upgraded.
Let us know if you have any further questions.
Mohammed
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