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Withdraw cancellation & switch plan

  • 9 January 2023
  • 2 replies
  • 53 views
Chuffy
Rank

I would like to withdraw my recent cancellation request and switch to a sim pay monthly deal.  Is this possible and how do I proceed?

 

Thanks in advance.

 

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Best answer by Mohammed 11 January 2023, 11:55

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Get onto the iD live chat service to discuss your change of mind with an iD agent - the agents work until 8pm weekdays.

Good luck @Chuffy.
🤞

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Chuffy,

We can PM you here to cancel your cancellation.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

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