I’ve had 4 numbers (for myself and various family members) for many years. They were all paid for by me and under my name.
I now just have 2 numbers with ID; my wife and daughter.
I’ve created a “new” online account successfully, but I can’t add either of their numbers. I’ve tried using name/DOB for me, my wife and my daughter, but it says “details not recognised” in all cases. Previously I had a separate online logon for each phone number, which was a bit awkward but worked.
Sounds like I’m not alone. Please could you advise how to proceed
Regards,
Martin Wilkinson
