I have a Sim for my daughter which is working well but when she tried to make a call, it said she was out of data [ she uses it max 10 m a day whilst at home on wifi]. I am trying to login for the first time, to work out why / how she has used the data up but it is not working.
I have clicked on “forgot password”.
I have typed the phone number, my surname and year of birth and it says there is an error.
I have restarted everything and typed it all again, double checking spelling and details. - still an error. how can i login?