Hi there @davcoll46, welcome to Community!

Just to confirm, have you registered/re-registered to the new app/website since it’s release in early April please?

Thanks,

Tyler

No, it won’t let me access the app to re-register

Hi @davcoll46 

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom

After 3 failed attempts to find a remedy via the live chat on the fourth  spoke to Babolwa who was brilliant and fixed the problem

Hi @davcoll46 

Glad to hear live chat could get this sorted.

Tom