Firefox v 99.01 on Ubuntu - Chat doesn’t appear.
Edge (which I really don’t want to use) - Chat appears, but when I type in invalid password - even though it’s not, the chat gives two links “forgat user2 and “forgat passord” If I type in “neither” it says “can you reword that”. UTTERLY USELESS.
trying to log in, get the message “Username or password not quite right”. THEY ARE BOTH CORRECT.
I see this “feature” has been around for many months.
GET A GRIP IDMOBILE AND FIX IT.
+10
Hello
Please note, the iD Mobile account and Community account are 2 separate accounts.
Have you first registered a self-care account as this needs to be done before you can log-in?
Also to speak to an agent, you can type “speak to an agent” during the opening hours.
Mohammed
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
